Unit Knowledge Guide-ICTSAS442 Provide first-level remote help desk support AUM Industry consultation

Industry consultation

We hire subject matter experts to write our learning guides to ensure they are industry and workplace relevant and current

Do not forget about our QUALITY ASSURANCE GUARANTEE

Don’t forget about our QUALITY ASSURANCE GUARANTEE

with ASQA and other regulators

Unit Knowledge Guide-ICTSAS442 Provide first-level remote help desk support AUM Industry consultationOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner