Unit Knowledge Guide-ICTSAS420 Provide first-level remote help-desk support RII The learner guides have been

The learner guides have been aligned to learner cohorts

or learning standards they have not yet achieved

Our learner and assessment resources can be used for an unlimited number of students within your RTO

We design and develop our resources in consultation with VET experts

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Unit Knowledge Guide-ICTSAS420 Provide first-level remote help-desk support RII The learner guides have beenOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner